Ozona Chamber of Commerce & Visitor Center
P.O. Box 1135
505 15th St.
Ozona, TX 76943

Better Business Bureau of the Permian Basin

HM Headshot 2018 (3)

Heather Massey-Senior Regional
Director for the BBB Permian Basin

Business of the Month 

The Ozona Chamber of Commerce recognizes the Better Business Bureau as our Business of the Month.

“Our belief at the BBB is you can build trust and credibility with your customers as a BBB accredited business,” said Heather Massey, Senior Regional Director for the BBB Permian Basin office.

“One of the greatest strengths of our free enterprise system lies in the willingness of American business men and women to respect the rights of consumers while advancing their companies' interest.”

Former President, George H.W. Bush said this in a message during the 1990 Annual Assembly of Better Business Bureaus. Since its inception in 1912, Better Business Bureau has been promoting its mission of advancing marketplace trust.

For over 100 years BBB has helped consumers find and recommend businesses, brands and charities they can trust. As a BBB Accredited Business, you’ll build trust and credibility with your customers as well as gain access to an exclusive variety of valuable tools that build your business.

Here are some key advantages to becoming BBB Accredited:

Increased Trust - 7 out of 10 consumers familiar with the Accreditation Seal have greater confidence to purchase sooner, rather than later, when a business displays the BBB Accreditation Seal. Only BBB Accredited Businesses qualify to use this BBB trademark.

Added Prestige - BBB Accreditation is by invitation only. Being accredited puts you in an elite group of businesses, showing people that you are trustworthy and live up to a higher standard of business practices. BBB leads as the #1 choice to research trusted businesses and resolve company disputes.

Greater Exposure - BBB supports Accredited Businesses by establishing a presence in the community and works closely with the media to denounce substandard marketplace behavior and celebrate trustworthy business. In addition, BBB offers many tools to increase your online exposure. Every BBB Accredited Business is listed in the online directory and identified with the Accreditation Seal. As a BBB Accredited Business, you also have access to BBB’s Request-A-Quote program. This program delivers qualified leads from potential customers directly to your inbox.

Valuable Resources - Each BBB Accredited Business receives personal, ongoing support from a local representative who assists with questions, understanding opportunities and getting the most from accreditation. BBB offers valuable analytics through email and a personalized business login with tools to track your BBB Profile’s activity, monitor complaints and more.

Customer Satisfaction - Should you receive a complaint, BBB notifies you immediately. While disagreements are part of doing business, our dispute resolution team works directly with you to help resolve the dispute. BBB also facilitates mediation and arbitration services using unbiased professionals to help BBB Accredited Businesses and consumers settle disputes.

The Ozona Chamber of Commerce would like to recognize Heather and the BBB of the Permian Basin for their service and support of small businesses. We also thank Heather for the valuable information she has provided to our local businesses through our Chamber educational programs. We appreciate the partnership between our two organizations and look forward to strong and continued relationship.

For more information on becoming a BBB Accredited Business visit bbb.org/central-texas.

Heather Massey is the Senior Regional Director for the Permian Basin office of Better Business Bureau serving the Heart of Texas. Heather is available for media interviews and speaking engagements. You can reach her by phone: (432) 741-2592 or email: hmassey@permianbasin.bbb.org.